Julie Perrine
Certified Professional Secretary ® (CPS)
Certified Administrative Professional ® (CAP)

  Certified Professional Secretary ® (CPS)

  This professional designation requires an individual to satisfy education and
  experience requirements, and pass a comprehensive three-part examination.

  The three-part examination covers the following topics:

• Office Systems and Technology
  • Computer Hardware, Systems, and Configuration
  • Document Layout, Design, and Reproduction
  • Software
  • Managing Physical Resources
• Office Administration
  • Records Management: Filing Systems, File Management
  • Communication: Verbal, Written, Research, Business Etiquette
• Management
  • Human Resources: Basic Managment Principles; Recruitment, Selection, and Performance Evaluation; Legal and Ethical Issues; Job Analysis, Training, and Development; Compensation, Benefits, and Record Keeping
  • Accounting Procedures and Analysis
  • Time Management
  • Communication

  Certified Administrative Professional ® (CAP)

  This prestigious professional designation requires an individual to satisfy education   and experience requirements, and pass a comprehensive examination including the
  three part examination curriculum listed above plus the following topics:

• Advanced Organizational Management
  • Organizational Planning
  • Advanced Administration
  • Team Skills
  • Advanced Communication

The Institute for Certification, a department of the International Association of Administrative Professionals (IAAP), administers the Certified Professional Secretary and Certified Administrative Professional certification programs. Approximately 200 examination centers offer the exam worldwide in May and November.

For more information on the CPS or CAP exams or to visit or join a local IAAP chapter, visit the IAAP website at www.iaap-hq.org.

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